Use the label to decide what to check next
States do not all use the same vocabulary. This table is a reading aid, not a legal determination. Open the source record and any linked order or explanation rather than treating a short label as the whole answer.
| Displayed result | Practical next step |
|---|---|
| Active | Check the relevant line, dates, restrictions and insurer relationship |
| Expired or inactive | Ask the regulator whether there is a renewed or different current license |
| Suspended or revoked | Read the regulator’s order and current record; do not infer reinstatement |
| Listed / unclear status | The record exists, but current authority needs confirmation at the source |
| Not found or unavailable | Check the query and coverage; absence is not a status determination |
The date can change the answer
A copy of a regulator file reflects that file’s date. A live lookup may still have its own data date. A dated human review reflects the check on the date shown. Keep those dates separate from the day you happen to read the page.
For example, a screenshot taken before a renewal deadline cannot establish today’s status. Reopen the official record. A blank expiration field also does not establish that a license is permanent; the source may use another renewal model or omit that field.
How AgentVerified presents status
Public records on AgentVerified distinguish source information, file dates and live checks when available. The application uses displayed expiration dates to avoid presenting an old active row as current after its expiration, and separates unavailable checks from successful results.
A reviewed AgentVerified page is a different product: its seal records a dated NPN, name and license-status check. Paying for a profile does not change regulator status. For a conflict between this site and the current regulator record, use the regulator and report the discrepancy to us.
Sources and review
- Illinois DOI: Agent Lookup and lines of authority
- California DOI: Finding an Agent or Broker
- AgentVerified verification methodology
Sources reviewed September 28, 2026. Official pages can change. This guide explains how to check records; the state regulator determines license status and requirements. How we maintain these guides.